A. Cancellation

policyIntroductionConsumers have a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:Right of cancellationYou have the right to withdraw within fourteen days without specifying Reasons for revoking this contract. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods. Deviating from this, the revocation period is in the case of Contract for the regular delivery of goods over a fixed period of time fourteen days from the day on which you or a third party named by you who is not the carrier has or has taken possession of the first goods. In order to exercise your right of withdrawal, you must You can contact us (Cosmowaves GmbH, Jolly-Str.17, 76137 Karlsruhe, Germany, Tel.: 0721/9823349, Fax: 0721/9823790, Email: info@cosmowaves.de) by means of a clear declaration (e.g. (e.g. a letter sent by post, fax or email) to inform you of your decision to revoke this contract. You can use the attached sample cancellation form for this purpose, although this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the notification of your exercise of the right of cancellation before the cancellation period has expired. Consequences of cancellation If you cancel this contract, we will give you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from you choosing a type of delivery other than the cheapest standard delivery offered by us), immediately and no later than within fourteen days to be repaid from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to an examination of the condition and properties and functioning of the goods is not due to the necessary handling of them.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer. The right of withdrawal exists not for contracts for the delivery of newspapers, magazines or magazines with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery.General information1) Please avoid Damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.2) Please do not send the goods back to us carriage paid.3) Please note that the aforementioned numbers 1-2 are not a requirement for the effective exercise of the right of withdrawal.

B. Cancellation

FormIf you want to cancel the contract, please fill out this form and send it back.ToCosmowaves GmbHJolly-Str.1776137 KarlsruheGermanyFax: 0721/9823790Email: info@cosmowaves.de